Quality Management For Science And Technology

Dublin Core

Title

Quality Management For Science And Technology

Subject

Quality Management
Technology

Description

We will first define and discuss some common definitions and measures of quality that have been put forward by quality philosophers. Next we will provide an overview of the historical development of quality management. In the third major section of this module we describe the eight different dimensions of quality used for analysing quality characteristics. An important measure of the effectiveness of quality management activities is the cost associated with the achievement and nonachievement of product or service quality as a result of these activities. The following section presents the prevention-appraisal-failure (PAF) model of costs of quality which has been widely adopted in different industries. To give a historical perspective to all these quality definitions, we will also discuss how different quality paradigms have emerged over the years due to changes in customer demands, technology and social environments.

Creator

The Open University of Hong Kong

Publisher

The Open University of Hong Kong

Contributor

Cut Rita Zahara

Rights

Creative Commons

Type

Textbooks

Files

Collection

Citation

The Open University of Hong Kong, “Quality Management For Science And Technology
,” Open Educational Resource (OER) - USK Library, accessed April 25, 2024, http://uilis.usk.ac.id/oer/items/show/752.

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